FAQ

Q1: What about the warranty?

A: (1) Structure: 5years;

(2) Shell: 3years

(3) Jets, Valves, Drainage, Pillow, Suction, Skirt, Pipes: 2years;

(4) Electrics: 2 years;

(5) Filter: 2 years;

(6) Other accessories: 2 years

Q2: Is it installed inside or outside?

A: A spa can be installed indoors or outdoors, although over 90%, including those in cold weather climates, are installed outdoors.

The two main considerations for installing a spa indoors are: will it fit through the door, and is the structural strength of the flooring adequate. A typical 3-person spa weighs approximately 2,500 lbs/1,150 kg when filled.

Q3: How often do I clean the spa?

A: Most manufacturers recommend draining and cleaning your spa no more than 3 or 4 times per year, depending on how frequently you use it and how well you maintain your water. In most cases this simple process will only take about an hour to accomplish.

Q4: What is hydrotherapy?

A: Hydrotherapy is the combined effect of heat, massage, and buoyancy. Warm water dilates blood vessels, increasing blood flow to sore or damaged tissues, allowing oxygen and nutrients to help overworked muscles recover faster. Massage, provided by the spa's jet system, relaxes tense muscles and relieves pressure on surrounding nerves. Massage also improves circulation and accelerates the body's natural healing process. Buoyancy reduces your body's weight by 90%. This relieves pressure on strained joints and muscles. Hydrotherapy is widely recognized as an effective method of alleviating the tension commonly associated with stress.

Q5: How is the temperature controlled?

A: Most quality spas have relatively sophisticated digital thermostatic controls. These highly reliable modern systems are capable of keeping the spa water within one degree of any temperature you select. While this is important for comfort, it is also important for safety. You should pay particular attention to the control system if you have children who will be using the spa. Better systems have safety locks and digital readouts.

A good indicator of the control system's quality is to read and compare manufacturers' warranties.

Q6: Do I need to install plumbing?

A: No. All above-ground portable spas are filled with water using a garden hose.